The Anatomy of a Social Media Professional – and Why You Need One

I recently spoke at the Greater Manchester Chamber of Commerce breakfast where I discussed the need for a dedicated social media manager to help strategize, launch and manage a social media program.
Since many of the attendees were from smaller companies, I stressed that any business – big or small – could benefit from implementing some [...]

From Battledecks to measuring ROI – PodCamp Boston (#PCB4) was a huge success!

Recently I attended my first Podcamp in Boston, the birthplace of the original Podcamp, founded by Christopher Penn and Chris Brogan, back in 2006. From the show of hands to find out who else was new to the “UnConference,” I realized that I wasn’t the only newbie – there were actually too many of us [...]

Social CRM Rocks

You have to admit that we social media types really like to rock out. At the recent Rockstars of Social CRM event hosted by Chris Brogan and produced by Radian6, some of the “rockstars” of CRM were definitely in the house including Frank Eliason of @ComcastCares. What we learned, or I should say, what we [...]

New Hampshire Social Media Breakfast Recap

During the latest New Hampshire Social Media Breakfast held at Rick’s Pond View and sponsored by CustomScoop, the topic of the morning was focused on Government 2.0 – how utilities and municipalities are using social media to communicate and connect with customers and the public. Some of the speakers of the day included Martin Murray [...]

Scott Porad at SXSWi 2009

While asking random people at SXSW what two words described their experience at the conference, I ran into Scott Porad, Cheezburger Technology Officer for I Can Has Cheezburger – a website well known for its cat pictures with hilarious captions that has been going strong since January 2007. I just had to speak with Scott [...]

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