SocialEngage http://www.cotweet.com

Billed as the next chapter for CoTweet, SocialEngage has the same general interface (single column display with sidebar navigation) plus many new features. Pricing for SocialEngage is not available online. To find out more about SocialEngage you must provide an email to download a digital brochure and then speak with a salesperson for a price.

HootSuite http://www.hootsuite.com

Creating and scheduling posts are simple tasks with HootSuite. It features an intuitive interface using tab navigation for each profile, multiple columns for displaying streams (feeds, mentions, messages) and a side toolbar to access features. HootSuite also features custom analytic reporting and supports adding profiles from most social networks.

TweetDeck http://www.tweetdeck.com

TweetDeck is available as a web or desktop application and is very easy to create and schedule posts from multiple profiles. It features a simple multiple column interface and a top toolbar. You may add multiple columns and assign feeds, mentions, messages and more from unlimited social profiles. Unfortunately there is no team member support.

MarketMeSuite http://www.marketmesuite.com

MarketMeSuite has an interface that is very similar to CoTweet; and offers similar functionality with the addition of adding profiles from LinkedIn and Facebook, but currently not Pages. MarketMeSuite is in beta with some additional functionality still in development, including analytic reporting.

Roost http://www.roost.com

Creating and scheduling posts is not a quick process with Roost. The wizard-like interface walks you through 4 steps to create a message. The application encourages you to create a campaign for the an entire week and has a feature that recommends content based on sources you choose. Team members are not supported.

Seesmic http://www.seesmic.com

Seemic offers a plethora of apps for web, desktops, iPhone, Android and Windows Phone. The simple interface uses multiple column display and sidebar navigation – similar to TweetDeck. Seesmic supports unlimited social profiles, but there is no team member support.

Buffer http://www.bufferapp.com

Buffer is an interesting and different paradigm from CoTweet. The idea is that when you come across something you like, simply add it to your “buffer” – a queue from which Buffer publishes at established times of the day. Adding posts in Buffer is very straight forward, however, you do not have the ability to pick individual date/times for your posts. Adding posts from web or mobile device to Buffer is a snap, with browser plugins available for most browsers, Android and Google Reader.

Recommended Alternatives for Standard CoTweet Users
In consideration of all the factors used to compare these services, MarketMeSuite is the only service that offers all the functionality of CoTweet for the same price: free.  CoTweet users will find the interface to be very familiar, while offering some additional features.  MarketMeSuite is a beta service and some of the functionality is still in development, so some change is expected.  For more information, MarketMeSuite has provided a Getting Started Video.

If you would rather avoid using a beta service and are willing to pay a premium, HootSuite is the most affordable option.  It offers all the same functionality of CoTweet plus custom analytic reporting and support for most social networks including Twitter, Facebook, LinkedIn, MySpace, etc.

We hope this has been a helpful overview of some of the popular social media management tools available for those standard CoTweet users trying to decide on the best alternative.

Ramon is a journalist, technology evangelist & editor of Smallbiztechnology.com, author of “Technology Solutions for Growing Businesses” & “Technology Resources for Growing Businesses” and a national, in-demand speaker.

What made you choose journalism as a profession? 

I didn’t choose it,  it chose me and it was quite accidental. I just really loved to write and so I started writing, then one day Black Enterprise and Inc. Magazine said could you write some articles for us – and the rest is history :)

What four  or five things are always “routine” in your day?

Deleting email, sorting email, sending email, toggling tons of tabs in my browser, wishing I could do puppet shows for poor kids in Mexico, Dominican Republic or somewhere.

Why is small business technology news of interest to you in particular? What has it taught you?

Not sure. I’ve always been a tech tinkerer (as in take apart talking teddy bears in the 1970′s/80′s, shutting off the lights in my home, etc). I think this love of tech and the blend of my love of reading/writing became the love of small business technology news. It has taught me that things change, companies go and come but relationships are forever, ideas are a dime a dozen, successful execution is all that matters.

 Over the years you have had the opportunity to interview some truly great public figures and influencers (such as Hillary Clinton). What has been your favorite interview thus far? Why?

A few things stand out… Back in the days when I didn’t know how to be a journalist I tried to slip Bill Gates a hand written note. His team saw it and took the note away. I didn’t know you were supposed to asked his PR person to interview him. This was many years ago.  I opened an event for Michael Dell and he said he read my blog – that was cool.  Scott Trip founder of TripIt – his story of his company’s growth was really nice (listen to customers). In another context I’ve meet President Obama, President Bush (both) and several other heads of state.  I also really love SXSW and other events where I can meet with my media peers from the world of small business.

What tips do you have to help PR professionals better work with you?

True relationships are so important; where I like you and you like me. Not giving me a story that does not fit. Knowing that I love the story and the market at times more than the feeds and speeds of a product. I like talking to people, but I’m also a massive reader so I get much more (at times) out of some video, blog posts, pdfs and other things than a phone call with an executive running a prepared PPT.  NOTE: the PPT talks are GOOD I just mean that there are other ways to get one’s message across.

What advice would you give to a small business to help them continue to compete with larger competitors this year?

Wow….I could write a book on that.

1)  Be honest

2) Over give

3) Be very excited

4) Do not take NO for an answer

5) There is plenty of room at the table for the big guys and the little guys

6) Fit in where you can and show your value

7) Don’t be afraid of big companies – even those who are direct competitors

8) Big companies who are evaluating you and a bigger one of your competitors will give you a big chance if you’re prepared

9) If you screw up, fess up and OVER make it right

10) I could go on…

You traveled a lot as executive producer of the Small Business Technology Tour and for other events you attended in 2011. What travel secrets save you time, money or sanity when you are on the road?

Plan in advance. Be redundant (I often have 2 notebooks, a tablet and 2 phones) failure is NOT an option. Leverage your network of friends. Pay people (even friends/or “child labor”) for work done (even if you ask for a discount). Review, review, review. Get a team member (I have lots of areas where I’m not so great – hence my team shine in those areas), have a virtual team – even if you are solo,  your virtual 1099 team can do wonders.

How do you unwind after a hectic work week? Do you have any interesting hobbies or little known facts about yourself you would like to share?

I play piano, love doing puppet shows, love joking around and laughing loud, love great food at restaurants (I hate those restaurants that give you a big white plate and a tiny piece of food and charge you $78 for it), watching movies (Bourne, Bauer, Ethan (as in MI3) are my heroes and others like that). But really in my downtime – I TOTALLY ENJOY email, RSS feeds, Twitter – related to small biz tech (I know it’s lame but I really, really LOVE IT).

What are you most looking forward to in 2012?

I’d love to speak lots more to audiences on tech, marketing/pr and/or entrepreneurship. I’d love to provide more content on my own site and for others. I’d love to speak lots more to audiences on tech, marketing/pr and/or entrepreneurship (you know I think I wrote that twice..hmmm). Event production is tough, but I really love it and I think I do it well so working with bigger companies to produce events for their audiences would be like mint!

I’m looking forward to being 40 years old in 2012!

___________________________________________________________

Do you have any follow-up questions for Ramon? Suggestions for other influencers you would like to see interviewed in the PerkettPR Influencers Who Inspire Series? Please add them in the comments below.

1. Innovate, innovate, innovate – but only if it’s useful
2. Stay hungry – don’t give up
3. Listen to yourself – trust your gut
4. Thing big, talk big
5. Stick with what works – like a nice OS
6. Be cool – be colorful
7. Say what you think. (Wired gathered some of the greatest Jobs’ quotes.)
8. Don’t settle – say no if it’s not right
9. Keep going – as long as you can, but be honest with yourself and others when it’s over
10. Go out on top – but stick around to see what happens, if you can

“The end of an extraordinary era,” indeed. (As Walt Mossberg reports on Jobs’s legacy of “Changing How we Live,” in the Wall Street Journal.)

A few weeks ago, I received a direct mail piece from Home Depot featuring a QR code. I immediately noticed it, whipped out my Blackberry and scanned away. I was directed to Home Depot’s mobile site, giving me access to product ratings, reviews, how-to guides and product-specific videos. The entire process was convenient, quick, and simply cool.  According to Tom Sweeney, Senior Director of Online Strategy at HomeDepot.com, “The main objective…is to further enhance the customer shopping experience by offering additional product and project know-how and increase customer conversion.”

A recent study called “The Naked Facts: Whiplash Edition” by Mobio Identity Systems, an international mobile payment and marketing company, shows an unbelievable 4549% increase in QR barcode scanning across the continent for the first 3 months of 2011. In terms of the type of media scanned, social media accounts for 70% of scans, TV 22%, offline four percent, online three percent, and print one percent. The report also highlights that Generation X and females continue to dominate the scanning world. And while some skeptics may think that consumers are just trying the QR code technology—the report points out that repeat scanners account for 62% of the market.

QR codes also have the ability to become a powerful new method to reach target audiences with your public relations messaging and enhance communication strategies by offering more benefits. When executed correctly, consumers can see a QR code, scan it, and become instantly engaged in a brand’s message. Not only are QR codes a great way to understand the mobile audience, but they can be used in print media to connect a customer or prospect to additional content while offering a more interactive experience. It is apparent that this technology can be extremely powerful and an effective way to integrate media (print, web, multimedia) inside and outside a store for both consumers and businesses alike.

One company I came across that is taking QR scanning to the next level is the world’s leading e-commerce company, eBay.  In December 2010, eBay announced the integration of Milo— a localized shopping search engine that catalogs and categorizes real-time inventory at more than 50,000 stores– into its free barcode scanning app RedLaser. According to Steve Yankovich, Vice President of Mobile at eBay, “By including Milo shopping results in the RedLaser iPhone and Android apps, we are providing access to real-time, accurate local inventory and the power of offline and online comparison-pricing. This provides our RedLaser users even more choice and flexibility when they come to us first to comparison shop.”

This integration proves eBay’s e-commerce prowess is unshakeable—as it has resulted in new opportunities for eBay to connect with buyers and sellers globally while creating a bridge between traditional and online retail.  With over 9 million downloads, RedLaser has about 4,000 QR code scans per day. And this past month, RedLaser updated its app so that users can now create their own QR codes generated from contacts, URLs, or text.

Like most customers looking to save money and time, I am excited about the integration of Milo into RedLaser, and QR scanning. I like being in control of my shopping experience. It’s as if eBay, Milo, and RedLaser were all thinking about me when they integrated this app. While searching for a specific product, the results let me choose the best retailer for me based on price and location. I like that.

What do you think – are QR codes here to stay? Or are they overhyped marketing? When is the last time you scanned a QR code and what was was your experience like? If you haven’t tried them yet, why not? And if you’re a marketer, are you using them yet in your outreach strategies?

Please share your thoughts in the comments below.

When I started PerkettPR over a decade ago, I knew I wanted to do something different. My goal was to build a new kind of PR firm that focused on superior client service through senior-level talent. I didn’t think much about my IT innovation in building a virtual  infrastructure – I just wanted to offer an excellent and productive work environment for employees throughout the nation. And I wanted to ensure that, just like their office counterparts, they had everything they needed to be successful in their day to day work.

I’ve always been driven to go beyond the norm and it’s no different for me in business. Just as everyone else is learning something, I want to be moving on to the next big thing. It’s that kind of initiative that led me to build not only an innovative PR agency – but an innovative business. When we started our agency in 1998, virtual workers were still viewed with a skeptical eye, green was just a Crayola color (#21) and SaaS (known as “on-demand” at the time) was something only a few companies (including our clients) were aware of. So it was an honor to have the last decade of our work at PerkettPR – encompassing all three of those elements – turned into an independent report from Forrester Research Inc.

You can download the entire case study (registration or login required), learn how Forrester can assist in developing virtual and remote workers, and learn how PerkettPR leverages a “golden image” standard – including remote support technologies, robust storage capabilities, collaboration tools, and being proactive about green IT initiatives.

As a virtual organization, we have worked very hard to establish a specific culture (one that is clear to both our geographically-diverse employees, and to our clients who know that good teams matter in PR) – as well as a technically-savvy organization that constantly discovers and implements the best new technologies to keep our workforce productive. Thanks very much to Forrester analysts Chris Silva and Doug Washburn for taking a closer look. I hope readers will find the study helpful and informative.

Community Managers Must Deliver ROI: Commandments For Surviving a Recession
Jeremiah Owyang provides sound advice to Community Managers on how to step up their game, provide continuing value and (most importantly) help keep their jobs in these tough economic times.

Are we really ready to move beyond Social Media 101?
Many of us in the PR and Marketing space have been teaching the basics of Social Media for quote some time now. Some might think its time to elevate those teachings to the next level. However, LiveWorld’s social media evangelist Bryan Person shares some incite in this MediaBullseye.com guest post on why that’s not the case and advises those who teach to “keep beating the drum.”

How Lisa Genova used social media to turn a self-published book into a NY Times bestseller
Best selling author David Meerman Scott shares an abbreviated version of fellow writer Lisa Genova’s success in using social media to propel the promotion of her book “Still Alice” all the way to the top of the charts. Her complete success story and many others can be found in David’s latest book entitled “World Wide Rave.”

Podcasters report their top 3 podcasting tips (Part 1 & Part 2)
Marketing consultant Devon Dudgeon shares TONS of podcasting tips in this two part post. The tips were submitted by seasoned podcast veterans around the globe and are aimed at those who have been thinking about getting there own podcast off the ground.

Why blogs matter
“Q: Who reads blogs? A: Journalists”; Shannon Paul delivers another thought provoking post that shows why blogs might just be the ultimate tool in your social media arsenal.

Image Credit (sans modifications): Jade Gordon

The conversation continues today at BusinessWeek as Heather Green wrote a post asking for examples of creative business use on Twitter – for a pending cover story. If you know of some examples, please pass them along to Heather by posting a comment on their blog. We are very interested in reading the article when it comes out, as well as continuing to learn – along with the community – about the best way corporations can successfully get involved in the social media landscape.

This is a fun journey!

Our 10th year is beginning on the heels of our most successful year to date – 2007 was an extreme growth year for PerkettPR with an expanding client roster and a 50% increase in staff and revenue. We have added several new clients worldwide including companies in Web 2.0, healthcare, enterprise software and telecom markets spanning Canada, the U.S. and the U.K. – including businesses such as Aternity, Constant Contact, Mailtrust, Sosius and Mzinga and we have enhanced our Partner Program with marketing and design agencies, Internet technology experts, and international PR firms.

In addition, although we have always been first adopters of technology and concepts that will help us to more successful in working virtually, 2007 has been the year that we have truly embraced social media initiatives for both ourselves and for our clients. Jeremiah Owyang recently stated, “I can’t imagine ever advising a client to deal with an advertising, PR, or interactive team that doesn’t get social media. But with the power shifting to the participants, agencies must demonstrate they can participate before they can ever help clients with it.”

PerkettPR truly believes in this concept and agree with Jeremiah that “the agency of the future is a “connected” one.” We have taught ourselves first, and then helped our clients to engage at many level. In the past year and a half, we have made additions such as the agency’s corporate blog, PerkettPRsuasion, a corporate Twitter presence, @PerkettPR and Facebook group – to join and start engaging influencers in more meaningful conversations for the firm and its clients. We have also driven new media and viral campaign elements for clients including blogging, screencasting, viral videos, Twitter accounts, LinkedIn campaigns, interactive video channels and more.

We believe strongly in making sure we feel comfortable in the space so that we can help our clients – we even hired a Social Media Director, Jeff Glasson that works with our clients with how to participate in social networking and he comments on social media topics on our blog and on others.

PerkettPR has also embraced the social media and the tech communities by sponsoring several TechCrunch events in New York and San Francisco, and most recently, the TechCrunch Boston MeetUp where the agency executed the planning, promotion and sponsorship coordination – bringing arguably the hottest Web 2.0 networking event to Boston for the first time ever. PerkettPR also has worked closely with other new media thought leaders, such as Sarah Meyers at Pop17.

Our team is very proud about this milestone and the steps we have taken to not only be a “poster child” for the successful virtual model, but also for our leadership in social media initiatives for ourselves and our clients.

And 2008 is looking even better!

What’s most interesting about the list is that, while many tech leaders and bloggers are on the list (Mike Arrington – #2, congrats!), a celebrity gossip hound is at the top and a stay-at-home Mom has one of the most widely read blogs in the world.

It just goes to show once again that the Internet has evened the playing field – from authors and actors to the corner CEO’s office, the world is open for the taking and the Internet makes it possible for anyone to do so. What an exciting concept.

We all know that social networking is changing the way people communicate. This simple proposition is now on the radar of many businesses – how can we harness such information, how do we monetize it and how can it help us to become a better business? Many still don’t “get it” and too many still dismiss its potential to truly change business. (As even Forrester analyst Josh Bernoff indicated in his comment to our October 9 post). As today’s Sermo news indicates, the powerful impact of the transparent and efficient exchange of knowledge – doctors on Sermo openly discuss issues, trends, treatments and more – can be applied to real issues.

Sharing such information on Sermo, physicians have access to the most topical medical data available – enabling them to make better fact-based decisions, faster – in a way never before made possible. Ultimately, patients will benefit from the positive impact of such important collaboration.

Read more on the partnership at The Wall Street Journal, Reuters, Financial Times, Bloomberg.com and Sermo.

Constant Contact has met success by keeping a laser focus on a few simple guiding principles: outstanding customer support and easy one-to-many communications. The company’s email marketing and online surveys are not only easy-to-use and customize, affordable and effective, but the customer service is outstanding. The company’s support personnel is readily available in various ways – via phone, email or chat and it also provides a comprehensive online Learning Center that covers tips and tricks and announces schedules for webinars, regional training events and more.

Today’s future-thinking Web 2.0 community could learn a lot from Constant Contact – simplicity, easy access (try the product free for 60 days, no strings attached) and customer service still rule, even in an era of “do it yourself” technologies. Just ask the company’s more than 130,000 small business customers.

Congratulations!

Scott Raynovich,

Editorial Director of Light Reading, let us know they are welcoming sponsors and speakers for their upcoming event,

Key speakers from the service provider, technology, entertainment, and investment markets will explore the future of mobile digital media and identify the types of opportunities it offers. Do you fit the bill? Do you have an opinion on how mobile devices have driven the digital entertainment market forward? Want to gather insight on important new standards and learn how business approaches are being formed to dictate how the industry will move forward for many years? Then this is the event for you.

The event will be hosted by Raynovich and another mobile content analyst, Gabriel Brown, Chief Analyst at Unstrung Insider.

For more information on speaking or sponsorship opportunities, email us here or contact sales@contentinople.com.

Sunday’s Boston Globe had an interesting article on the tech industry and its future among the recession fears. One interesting note was how some of the “survivors” have been the what-some-might-consider “less sexy” cousins of all the Internet darlings, “Indeed, the infrastructure and enterprise products scorned by Internet highfliers early in the decade – from data storage equipment to accounting software – have become platforms of growth and stability in today’s technology economy.”

Several of our clients echo that sentiment as they continue to move forward with innovative, useful technologies that are key drivers to the growing tech sector. While not quite the “media darlings” as many yet-unproven Web 2.0 companies, they are solid, growing companies with innovative products and services, real customers – and revenue.

Judging from today’s news alone – coming from such clients as Lightstorm Networks, Sycamore Networks, Gotuit and more – solid, continued growth continues to sustain the economy – with companies solving real problems for real, paying customers. We are proud to work with this generation of tech leaders – although we do kind of miss all those fun dot com names such as pets.com, furniture.com, vote.com and more. Maybe there was something about such simple, obvious names that contributed to the downfall… simple names = too simple of an idea backed by too much money, perhaps?

Check out today’s news and let us know what you think. Is there a tech bust looming?

• Gotuit – video navigation and search leader signs Fox Reality Channel, the only all-reality, all-the-time network; check out The Fox Reality Channel Really Awards 2007 now to watch last year’s awards ceremony and vote for the Most Memorable Reality TV Star for 2007
• Lightstorm Networks – new Carrier Ethernet Silicon player emerges
• Q1 Labs – network security management company sponsors a SANS Network Security Lunch & Learn
• Sycamore Networks - (NASDAQ: SCMR) – a new Intelligent Multiservice Switch from one of the market’s longstanding leaders in intelligent networking solutions for fixed line and mobile network operators worldwide

From the “PR-girls-we’d-never-hire” shimmying across the floor in matching dresses, to the skateboarding “dude” who invited us to an after party, we were definitely amused but not making the connections we had hoped. Granted, my heels were killing me and forced me to sit down for the latter portion of the party – although ironically, that’s when we met a majority of new contacts.

Someone we would like to hire is Clarence. What a brilliant marketer. This guy is smart, down-to-earth and a great marketer at heart. Too bad he doesn’t want to work in a tech PR agency. We didn’t see a lot of media but we did meet Chris Brogan, co-founder of PodCamp and overall social media mastermind.

The sponsors were interesting emerging tech companies like Geezeo, a “social finance application” – poised for huge success as they begin looking for Series A funding (according to Co-Founder Peter Glyman). We met several entreprenurial attendees – like Phillip Zannini – who shared their new business ideas with us and who were hoping to meet interested VCs and have the opportunity to provide their elevator pitch. We hope they are successful.

The drinks were free, the music was loud and the Wii games were cool. Talking to techpreneurs is always a blast because it’s our passion to work with such enthusiastic and intelligent folks. Fun on a scale of 1 to 10 was about a 7; business productivity about a 5.

Sosius is great not only because it’s free and delivers 1.0GB of storage space but because it lets you keep your information, social networking and collaboration all in one place – collaboration for “Life 2.0″ as Founder Andrew Cameron-Webb calls it. He has a good point – our lives don’t begin and end at the office (although sometimes it feels that way!) so why should our collaboration technology? Sosius lets you create Career and Life “Workspaces” so you can easily invite appropriate contacts to the best workspace and manage all the intersections of your life from one application. From scheduling family activities to managing that big work project, Sosius brings powerful, easy online collaboration and sharing to the everyday user.

What else makes Sosius unique? Experienced veterans. Cameron-Webb is the creator of Collaborative Workspaces, a successful enterprise-grade web collaboration service and Chairman Steve Crummey is the founder of Intranets.com, acquired by WebEx (now Cisco).

Sign up here and let us know what you think!

<< Hmmm… interesting cover story…hopefully you didn’t take the advice to heart.

I can’t imagine that the printed word will forever be depleted but clearly the Internet continues to shape and define our daily lives and business. The Editor of Business 2.0, Joshua Quittner, stated “I’d be lying if I didn’t admit to being heartbroken,” in a New York Times report on the story. Joshua, we are too. Business 2.0 was witty, informative, selective and insightful. It had a unique knack for providing comedic relief on even the most esoteric of technologies.

Hopefully this is not the first in a series of “road kill,” but we’ll be watching – along with the rest of the tech community – carefully.

Now, onto Fortune!

This is a small but focused show that highlights the best in online productivity and although there are a lot of Goliaths in attendance (Google, Microsoft, SAP, Intuit and more), there are also a lot of next generation Web 2.0 innovators showcasing their wares. These are very often the folks who bring the best to our market – the SMB market. Not only are we an SMB ourselves, but many of our clients fall into this category. We are always looking for the best in online collaboration, SaaS and productivity solutions. We use a lot of these already, including Intuit’s QuickBooks Online, ADP EasyNet, Constant Contact’s email marketing and online survey products, Genius’ SalesGenius, GoToMeeting and of course a plethora of Google business solutions. We also use our client, Conduit’s, AllMyBlogs toolbar to stay updated on up-to-the-minute news and opinions from the hottest blogs such as TechCrunch, GigaOM, Mashable and Webware.

Press and blog coverage has already begun – and with some of the best bloggers, reporters and analysts attending, it’s sure to expand this week. We can’t wait to see what’s unveiled at this show that focuses on a “unique gathering of visionaries, thought leaders, and customers using innovative online services for getting things done at the office, at home, and on the go.” As a distributed workforce trendsetter, that’s music to our ears.

Look for the team in green to find out “what the buzz is about!”

Chris

It’s that time of year again. Time for another of Mike Arrington’s sold out mixers on the sun-filled deck of August Capital. Take a look at his write up about the season’s coolest tech party here TechCrunch Party 9.

While we have recommended and coordinated sponsorship of the event, in the past, for our clients, this is the first time we are taking the plunge and putting ourselves in the spotlight. Any why not? We certainly have a lot of experience building buzz out there in this insanely exciting, increasingly crowded Web2.0 market. This audience IS our people. Our team is comprised of an enthusiastic group of tech geeks and we can’t wait to meet the new round of players making noise in this space.

If you happen to be attending, stop by our frozen margarita booth to score an icy cold beverage and learn more about our Buzz-building ways for your business. If you can’t get a ticket to the event, but would like to meet up with Chris Perkett while she is in town, send us a note to info at PerkettPR dot com and we’ll set up a time to talk with you.

Look forward to seeing you all there!

– posted by Heather