Ways to Be Human at a Distance
Chris Brogan reminds readers of the importance of showing the human side of your business when engaging your online communities. Lots of great tips here along with many additional bits in the comments.

When social media attacks: learn from others’ mistakes
Henry Elliss from the econsultancy.com blog shares five great real-world examples of how companies have made mistakes in handling their brands online.

4 Lies about social media
Penelope Trunk sheds some light on four common lies that many people wrongly believe about social media. We’re fond of correcting beliefs about all of them, but especially #4: “Social media is no place for business.” (Still don’t believe it? Let’s talk – we can help you understand why it is and what ROI you can receive.)

10 Proven Applications For Social Media
No, Adam Singer from the TopRank’s Online Marketing blog isn’t running through a list of tools to start using, but rather a more helpful list of business objectives to which social media can be applied. Read on for inspiration.

I asked the question, will branded online or topic-specific online communities suffer because of the popularity of general communities such as Twitter and Facebook? For example, will you still participate in communities built around TV shows like LOST, life experiences like motherhood, brands like Kodak, or user communities for products such as Quickbooks or even EMC’s ControlCenter Community? Or has the ability to follow and hold such conversations simultaneously on Twitter taken your attention away from such communities?

Are you more likely to participate in one over the other? Do you get enough of what you need from a brand you admire on their Facebook fan page (ex: Avelle) or Twitter account (ex JetBlue), or will you still join an online community built for their customers? Is there one kind of online community that you prefer over another?

If you have an opinion will you please take our poll and/or leave a comment here with your opinion? Thank you in advance! We’re very interested to see how the future of online communities evolves over the next 6-12 months.

]]> http://perkettprsuasion.com/2009/09/23/the-new-community/feed/ 8 http://perkettprsuasion.com/2009/08/20/persuasive-picks-for-the-week-of-081609/ http://perkettprsuasion.com/2009/08/20/persuasive-picks-for-the-week-of-081609/#comments Thu, 20 Aug 2009 15:18:03 +0000 Christine Perkett http://perkettprsuasion.com/?p=1336 How To Use LinkedIn Groups To Drive Website Traffic
Jason Yormark shares five tips to help drive traffic to your blog using LinkedIn Groups.

Corporate Twitter Toolbox: Twitter Tools for the Enterprise
Sudha Jamthe lists off the top market-leading Twitter tools to manage social media engagement with your customers.

The Five Ws of Social Media Listening
Chuck Hemann guest posts on the SocialMediaExplorer blog and shares his take on the who, what, when, where and why of social media listening.

Six steps to controlling brand buzz on review sites
Neal Leavitt asked a number of industry experts, analysts, and agency heads about their online brand monitoring experiences and how they handle criticism and negative buzz. Their perspectives are revealed in this post.

Online communities are most authentic
Chris Abraham reminds us that online (virtual) communities are filled with real people – and why it’s important to take your involvement (and your brand’s involvement) seriously within such communities, in order to be most effective

The 10 Rock Solid Elements of Effective Online Marketing
Snag this free PDF written by Copyblogger founder Brian Clark, and find out more about the importance of building online authority.

Social Media Marketing Spend to Hit $3.1 Billion by 2014
Forrester‘s new Interactive Marketing Forecast for the next five years shows healthy growth that will out-pace email and mobile, but naturally, still won’t top traditional ad spends.

Time to Replace your Online News Room with Facebook!
The term “online newsroom” was all the buzz a year or two ago. Paul Dunay argues in favor of ditching a home-grown news room to go with Facebook pages, as a free alternative with better exposure. Read his post on MPDailyFix.com

Community Netiquette: How to Avoid Stepping on Virtual Toes
Community Guy Jake McKee shares some of the basics for proper conduct in online communities – especially when representing your company.

ROI (Results on Insights) of Online Communities
Beth Kanter consistently offers up excellent information on her social media blog for non-profits. This post includes several perspectives and great links to additional supporting posts around the topic of ROI and Online Communities.

8 Questions to Ask Your “Social Media Expert”
Using a product or service doesn’t instantly make you an expert. How do you differentiate between the knowledgeable folks and the snake-oil salesmen in the social media space? Dave Fleet offers up 8 questions to ask any “Social Media Experts” you might be considering doing business with. Be sure to browse the comments for additional advice and opinions.

The Importance of a Social Media Support System
Are you the sole evangelist for deploying a social media strategy in your organization? Have you given much thought to how much support you’ll get from the rest of the organization? This post from marketer Jacob Morgan provides some food for thought in that area.

B2B Social Media Marketing: Why should you start?
Kate Brodock from the Other Side Group highlights last week’s post B2B social media marketing post from MarketingProfs and expand on it in the areas of brand outreach and thought leadership.

What You Should Know Before you Switch from BlackBerry to iPhone
Unless you’ve been living under a rock without any form of mainstream media coverage for the last few months, you’ve already heard plenty of things about the new Apple iPhone 3G. If you’re a Blackberry user and have been thinking about making the switch, Judi Sohn of WebWorkerDaily.com lists some pros and cons to help you out with the decision. While I’m writing this week’s picks, there are over 400 comments on Judi’s post for you to digest!

Why Most Online Communities Fail
Ben Worthen from the Wall Street Journal blog addresses some of the challenges and hurdles that businesses are facing when creating online communities to support their brand(s).

Why Should I Join Your Network?
While on the topic of building communities, Bill Rice of the BetterCloser.com blog gives tips for businesses to consider when trying to build a successful online community.

Do Startups Need Community Managers?
This past week Marshall Kirkpatrick asked the Twitter and Friendfeed communities if start-ups need community managers. He got a plethora of responses that covered a variety of opinions. Several people who participated provided links to supporting blog posts, so get ready to settle down for a good amount of reading!