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	<title>PerkettPRsuasion - The PerkettPR Blog &#187; Silicon Valley</title>
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		<title>The Article I Want to Read on PR</title>
		<link>http://perkettprsuasion.com/2009/07/06/the-article-i-want-to-read-on-pr/</link>
		<comments>http://perkettprsuasion.com/2009/07/06/the-article-i-want-to-read-on-pr/#comments</comments>
		<pubDate>Mon, 06 Jul 2009 21:29:20 +0000</pubDate>
		<dc:creator>Christine Perkett</dc:creator>
				<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[Brooke Hammerling]]></category>
		<category><![CDATA[Jason Calacanis]]></category>
		<category><![CDATA[Lizzie Grubman]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Michael Arrington]]></category>
		<category><![CDATA[MTV]]></category>
		<category><![CDATA[New York Times]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[publicity]]></category>
		<category><![CDATA[Robert Scoble]]></category>
		<category><![CDATA[Silicon Valley]]></category>
		<category><![CDATA[Tech PR]]></category>

		<guid isPermaLink="false">http://perkettprsuasion.com/?p=1119</guid>
		<description><![CDATA[Yesterday morning I woke up to the same New York Times article that the rest of the PR industry did &#8211; although I had known that it was coming. Whenever there&#8217;s an article on our industry, it seems to cause a huge hoopla &#8211; I guess we&#8217;re not used to being the ones in the [...]]]></description>
			<content:encoded><![CDATA[<p>Yesterday morning I woke up to the same <a href="http://bit.ly/6Uqon">New York Times article</a> that the rest of the PR industry did &#8211; although I had known that it was coming. Whenever there&#8217;s an article on our industry, it seems to cause a huge hoopla &#8211; I guess we&#8217;re not used to being the ones in the spotlight &#8211; so I suppose I would be remiss to not mention it. I sat on it for a day to decide what I wanted to say and I&#8217;ve concluded that I&#8217;m not going to give my assessment of the article or the <a href="http://scobleizer.com/2009/07/05/how-to-reach-normal-users-with-pr-and-with-techcrunchgigaom-et-al/">PR strategy</a> because a) <a href="http://www.techcrunch.com/2009/07/04/the-reality-of-pr-smile-dial-name-drop-pray/">that&#8217;s been done</a> and b) we have a connection to one of the subjects in the article, Brooke Hammerling, in that we share a client and I wouldn&#8217;t want any of my comments to be misconstrued.</p>
<p>Instead, I&#8217;ll say here&#8217;s the article I would have rather read &#8211; or would like to see someone take the time to write &#8211; about PR. Let&#8217;s follow the next PR subject and his or her clients around for a good six months to a year. Let&#8217;s get past the launch phase and the initial hoopla (if done well), and watch how the PR team tackles strategy during the tougher times. Let&#8217;s follow a PR executive or firm that has to promote completely new concepts and companies, vs one that works for say, <a href="http://perkettprsuasion.com/2008/08/25/not-everyone-is-as-amazing-as-jason-calacanis/">Facebook</a> or Microsoft. And let&#8217;s see what else PR executives do besides &#8220;spin.&#8221;</p>
<p>Hell, let&#8217;s see if PR executives even know strategy, right? Michael Arrington says in his <a href="http://www.techcrunch.com/2009/07/04/the-reality-of-pr-smile-dial-name-drop-pray/">post</a> on the subject that we (PR executives) just &#8220;Smile, Dial, Name Drop and Pray,&#8221; that we&#8217;re &#8220;frustrated by always being in the back seat&#8221; and that we&#8217;re just &#8220;there to spin whatever happened in the most favorable light possible.&#8221; <a href="http://perkettprsuasion.com/2008/08/25/not-everyone-is-as-amazing-as-jason-calacanis/">Jason Calacanis</a> has said in the past that anyone can do it and you should fire your PR firm. <a href="http://scobleizer.com/2009/07/05/how-to-reach-normal-users-with-pr-and-with-techcrunchgigaom-et-al/">Robert Scoble </a>says in his post that <em>&#8220;PR companies haven’t figured out yet that the traffic has moved onto social networks and that journalists and influencers are watching those like a hawk.&#8221;</em></p>
<p>First of all, some of us have, Robert, and have likewise been involved in these social networks for years. Secondly, these are all yet again sweeping statements &#8211; sparked by the moves of one PR person and then applied to the whole of our industry. They are also very focused on one thing: coverage. Even if Ms. Hammerling&#8217;s strategy was to leave the tech blogs out and instead garner online mentions from the &#8220;Who’s Who&#8221; of tech, the story still began with <em>&#8220;Ms. Hammerling, while popping green apple Jolly Ranchers into her mouth, suggests a press tour&#8230;&#8221; </em>And anytime bloggers and reporters seem to assess the PR industry, the viewpoints usually only take into account only that one element of what our job is &#8211; and that one thing that happens to be what they do for a living: writing on and assessing products, services and companies (and I include blogs in that).</p>
<p>But let&#8217;s remember &#8211; I&#8217;ve said it before &#8211; PR is so much more than media coverage &#8211; it&#8217;s more than promoting a product or service. It&#8217;s more than pitching and praying, smiling and dialing or spinning and dancing. And it&#8217;s much, much more than name dropping. (Just for the record, I&#8217;ve never been much of a name dropper &#8211; I know the right people to reach when it&#8217;s important and if I don&#8217;t, I&#8217;ll quickly find out &#8211; and I seem to be doing &#8220;ok.&#8221; As I have written in the <a href="http://perkettprsuasion.com/2008/08/18/what-is-a-web-20-pr-agency/">past</a>, my approach is not only about how many existing relationships you have, but rather about the ability to connect with others in a valuable and meaningful way – journalists or otherwise. The &#8220;meaningful&#8221; way is what traditional PR agencies are struggling with &#8211; it doesn&#8217;t exactly fit the &#8220;process, repeat&#8221; model of yesteryear that likely sparks comments such as Arrington&#8217;s &#8220;smile and dial&#8221; assessment.)</p>
<p>Arrington is right when he says PR executives aren&#8217;t who a CEO calls &#8220;when wondering what she should do next to drive her business forward.&#8221; However, to imply that we as an industry do not influence our clients&#8217; &#8220;strategic actions&#8221;at all is inaccurate. In fact, we do help to shape the directions of some business decisions based on what we believe the communications outcome or impact will be. We have helped to name companies, products, events and even product categories. We very carefully think about timing &#8211; and influence business actions based on it and a host of other elements. We help tongue-tied entrepreneurs to better communicate not only with customers or partners, but with  media, analysts, employees and even VCs. To focus on media coverage or &#8220;influencer&#8221; tours &#8211; or just this one PR strategy from Ms. Hammerling &#8211; as &#8220;the new world of promoting start-ups&#8221; is telling only part of the story.</p>
<p>So again, I&#8217;d love to someday see a real analysis of the PR industry &#8211; more than a press tour, more than a product launch, more than a stereotypical pretty blonde executive working the room at a trade show. How about the daily life of a PR executive handling both small start ups and major corporations &#8211; and how the PR strategy for each not only exists, but entails much more than reaching out to media and bloggers, and how such strategies for each type of client varies greatly. And I&#8217;d prefer that the story show different types of PR executives so we don&#8217;t end up with another <a href="http://www.realitytvworld.com/index/articles/story.php?s=3306">Lizzie Grubman MTV-style show</a> representing our entire industry.</p>
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		<title>Journalists Are People Too: Chris O&#8217;Brien, Business Columnist at San Jose Mercury News</title>
		<link>http://perkettprsuasion.com/2009/02/26/journalists-are-people-too-chris-obrien-business-columnist-at-san-jose-mercury-news/</link>
		<comments>http://perkettprsuasion.com/2009/02/26/journalists-are-people-too-chris-obrien-business-columnist-at-san-jose-mercury-news/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 18:02:50 +0000</pubDate>
		<dc:creator>Christine Perkett</dc:creator>
				<category><![CDATA[Interviews]]></category>
		<category><![CDATA[Chris O'Brien]]></category>
		<category><![CDATA[journalists are people too]]></category>
		<category><![CDATA[San Jose Mercury News]]></category>
		<category><![CDATA[Silicon Valley]]></category>
		<category><![CDATA[Wilco]]></category>

		<guid isPermaLink="false">http://perkettprsuasion.com/?p=618</guid>
		<description><![CDATA[What do Wilco, bowling, parenthood and Scottish fiddling have in common? They are all part of what makes Chris O&#8217;Brien more than just a great storyteller. PPR: You are a business columnist at the San Jose Mercury News; what do you look for in a good story CO: My ideal column finds a view point [...]]]></description>
			<content:encoded><![CDATA[<p>What do Wilco, bowling, parenthood and Scottish fiddling have in common? They are all part of what makes Chris O&#8217;Brien more than just a great storyteller.</p>
<p><a href="http://perkettprsuasion.com/wp-content/uploads/2009/02/cobrien.jpg"><img class="alignnone size-medium wp-image-623" title="Chris O'Brien" src="http://perkettprsuasion.com/wp-content/uploads/2009/02/cobrien.jpg" alt="" width="183" height="183" /></a></p>
<p><em><strong>PPR: You are a business columnist at the <a href="http://www.mercurynews.com/">San Jose Mercury News</a>; what do you look for in a good story</strong></em><br />
<strong>CO: </strong> My ideal <a href="http://www.siliconbeat.com/category/obrien/">column</a> finds a view point or a theme that connects to events in the news, but says something broader about Silicon Valley.</p>
<p>As such, I strive to find topics that are broad and of the widest possible interest. If I’m writing about a somewhat narrow technical topic, there’s a big burden on me to convince the average reader that this is really relevant to their lives.</p>
<p><em><strong>PPR:  What is the most challenging story you have written and why?</strong></em><br />
<strong>CO: </strong>About 10 years ago, I wrote a long narrative about a woman in Raleigh, N.C. who was graduating from Duke University. Her journey to that point was amazing. She had once been committed to a mental institution where she tried to kill herself. And then spent many years living on the streets homeless. She managed to turn her life around, in part through the help of some friends, and reach the point where she was graduating from a prestigious university and had been accepted to medical school. Researching her story took over a year, and it was a deeply personal and painful tale that required a lot of sensitivity and patience to do right.</p>
<p><em><strong>PPR:  If you had to spend the next 24 hours on a bus with someone, who would you want it to be and why?</strong></em><br />
<strong>CO:</strong> Jeff Tweedy, the lead singer of <a href="http://www.myspace.com/wilco">Wilco</a>. I’m hopelessly obsessed with Wilco.</p>
<p><em><strong>PPR: What is the best pitch you have ever received? What percentage of pitches from PR executives do you think are on target?</strong></em><br />
<strong>CO: </strong> It’s hard to single out one pitch and say it was the best. I most appreciate folks who have taken the time to understand who I am and what I do before pitching. To the second part of the question, I’m continually surprised at how many phone calls and e-mails come from folks who truly understand my role here. I’m not saying someone should spend hours of researching me personally. But it’s not hard to peak at our Web site, read a column or two, and get the general sense of my job here. When I get an e-mail from someone mentioning a recent column, I’m more likely to read the e-mail out of respect for the fact that they took the time to get some background before they approached me.</p>
<p><em><strong>PPR: What do you most like about Twitter?</strong></em><br />
<strong>CO: </strong><a href="http://twitter.com/sjcobrien">Twitter </a>remains one of the most useful, innovative means of communications I’ve experienced. At the same time, it remains one of the hardest to explain to other people. For me, Twitter feels like a conversation that I dip in and out of all day. It lets me sit at my desk and feel like I’m in a roomful of (mostly) interesting people. It is so adaptable, that I think it has been able to become many different things to different people.</p>
<p><em><strong>PPR:  If you were not a journalist, what else would you do? Do you have a dream job?</strong></em><br />
<strong>CO:</strong> I actually have wanted to be a journalist since I was five years old. So I am one of those people who is actually working in their dream job. That said, the state of our industry has led me to spend more time thinking about the first part of the question lately. I don’t yet have a “plan B” career in mind. I’ve been trying to distill the essence of what I like about being a journalist. I think that’s telling stories, the sense of discovery from identifying a trend that no one else has seen yet, and the thrill of piecing together a complex story. Most important, though, is that feeling that what I do still has an impact on my community in a very direct way, even in this era when newspapers have been somewhat diminished. Now the trick would be to figure out something that still fills all, or most, of those components in a way that leaves me feeling fulfilled.</p>
<p><em><strong>PPR: What are some of your personal hobbies?</strong></em><br />
<strong>CO:</strong> <a href="http://en.wikipedia.org/wiki/Scottish_fiddling">Scottish fiddling</a>, hiking, biking, traveling. Also, I am an outstanding bowler.</p>
<p><em><strong>PPR:  What is your favorite part about being a dad?</strong></em><br />
<strong>CO: </strong> It is hard to talk about parenting without being cliché. But I’d say that having children is the most profound experience of my life. Every moment with the kids (ages 6 and 3) requires me to make my priorities in life clear, and puts other successes and failures in context. They have taught me more about myself, I think, than anyone else. I hope I’m a better person because of those lessons.</p>
<p><em><strong>PPR:  What changes are you hoping to see in business in 2009?</strong></em><br />
<strong>CO:</strong> I’d like to see businesses become more focused on the long term, and building value for their employees and communities rather than solely focusing on shareholders.</p>
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