Persuasive Picks for week of 6/11/12

Facebook Engagement is a critical issue for social marketers, not only because consumer interaction has become a cornerstone of the new marketing landscape, but also because Facebook Engagement is critically tied to brand visibility on the platform. Morgan J. Arnold at SocialMediaToday examines how the type of Facebook Post – Photos, Videos, Statuses, Questions and Links – impacts engagement in Optimizing Facebook Engagement – Text, Links, Photos or Videos?

Consumer brand interactions have come a long way in the past couple years. The social web has turned into a consumer’s playground to talk about or interact with brands. People search for the best deals, assess product reviews, share the positive or negative insights with their social spheres of influence, and find locations — whether online or brick and mortar — to purchase a product. iMediaConnection contributor Nicole Rawski explains that every brand can benefit from understanding online engagement in her latest post How to really measure engagement.

10 Social Media Tips From a Top Media Agency – Whether your company is just getting its social sea legs or excelling in the digital world, there is a niche and opportunity for every brand on social media. While Facebook and Twitter are the building blocks that a brand should start with in the social sphere, your level of understanding impacts your brand’s ability to perform on social media. Mashable’s Christine Erickson spoke with a one of the top media agencies in the world to provide helpful tips for brands at any level.

With a predominantly female audience, Pinterest is a popular place to share photos for wedding planning, home redecorating, recipes, vacation destinations, and books. However, despite popular belief, your business doesn’t need to be product-based in order take advantage of the benefits that Pinterest offers. Stephanie Chandler shows Forbes readers how to get started in Pinterest Power: How to Use the Third Largest Social Media Site to Promote Your Business.

Flexing your social savvy: Do you ‘THINK’ before you tweet?

We’ve all committed social gaffes at one time or another, saying something in the heat of the moment that we immediately wished we could take back. But thanks to today’s public social media platforms, ‘what happens on Twitter’…can really stick around to haunt you.

The most recent case in point: This year’s Miss Seattle, who proclaimed her annoyance with the city of Seattle, its residents and its weather one dreary day in December. A local reporter caught wind and blogged about the blunder, which became a veritable viral sensation. An honest mistake, by all accounts – Jean-Sun Hannah Ahn, 22, a Seattle native, said she was merely missing the sunny weather in Phoenix, where she attended Arizona State University and was crowned Miss Phoenix – but damaging nonetheless.

Ahn has since spent the majority of her time in the position apologizing for her social media misstep. Most recently, she spent a day educating school children on her new platform: “THINK Before You Post,” which stands for Truthful, Helpful, Inspiring, Needed and Kind to remind them to make sure their online posts fall into those categories.

And so she joins the ranks of other famous (infamous?) faces who have failed to recognize that a public social media platform is just that…public. But they’re not alone; even though it may not be breaking news, there’s a good chance that many of us are also guilty of the same faux-pas. In fact, a recent Daily Mail poll revealed that approximately 25 percent of people have tweeted something they regret, and approximately the same number of people said they have posted something on a site that they never would have said to someone’s face.

So while there are no official ‘rules’ for using Twitter, we thought it might be helpful to review a few tips for projecting a more professional image, regardless of whether you use it for work or personal purposes. After all, you never know just who is watching…

  1. Have a goal. Decide what you want to get out of having a Twitter account before you set it up. Make a plan, have a purpose, and direct your actions accordingly.
  2. Mind your grammar. Capitalize only when needed (DON’T SHOUT IN CAPS!), use active language, refrain from using numbers “2” replace words, and use abbreviations wisely.
  3. Focus on value. What can you offer followers that others cannot? Post quality content regularly, – take an active interest and you’ll keep them connected, interested and engaged.
  4. Be edgy, not offensive. There’s a fine line between pushing the envelope and pushing the limits of good taste. Take your followers into consideration, but – above all – use common sense.
  5. Think before you tweet. This is definitely worth repeating. And when in doubt, wait. Give yourself a window for cooling off when you may be emotional.

Got any Twitter best practices? Or pet peeves? Feel free to share in the comments below!

Persuasive Picks for week of 6/4/12

Go ahead and throw out everything you used to know about SEO, such as link building, keyword-rich content, internal links, and tracking results on SERPs. It’s time to start over. MarketingProfs‘ Aaron Dunn writes that in a little over a year, Google has rendered 10 years of SEO dogma mostly useless in The New Google Search: Six Changes That Rocked the SEO World.

Everyone knows Pinterest is one of the fastest growing sites of all time, shooting up to No. 3 among social networking sites in less than two years. Bonnie Kintzer, CEO, Women’s Marketing Inc. and iMediaConnection contributor, explains that it’s also the first design-focused site to reach mainstream working women with children in large numbers – the sweet spot of many brands and retailers in 7 reasons why Pinterest is unique for marketers.

You’re a small business with very limited resources (time, money, and employees), so how on earth can you incorporate a social media strategy into what you’re already doing – especially when there are so many avenues out there to cover? Liana Evans provides some helpful tips to get the most out of Social Media on a Small Business Budget on ClickZ.

Social Media Marketing success is based almost entirely on how well you engage your customers. James Meyer would like to qualify that by “almost” reasoning that if your efforts are not supporting a quality brand, product or service, you could do most everything perfectly and still not get great results. On SocialMediaToday he provides a number of great tools that create visibility and allow you to monitor your effectiveness in Measuring Engagement Levels in Social Media

Persuasive Picks for week of 5/21/12

When consumers go online, they expect to receive the same personalized attention they get face-to-face, with engaging experiences throughout their decision-making process. To create those engaging online experiences, MarketingProfs guest blogger Jim Dicso gives readers Five Reasons to Create Online Videos for Your Customers.

Did you know that social media users who receive excellent service from their favorite brands go on to spend, on average, 21 percent more than non-social customers? Shea Bennett at AllTwitter posts more interesting findings from a recent study in Why First Class Customer Service Is The Key To Social Media Success [INFOGRAPHIC].

Looking for Sure-fire ways to improve your brand’s social presence? Social Media Strategist Stephanie Sholnik offers solutions to maximize your productivity to ensure your social media efforts are paying off and benefiting the business on iMediaConnection.

Social Media Overload? Focus on Your Audience, Not the Tools writes Steve Goldstein of The PR News Blog in his latest post that takes a look at how PR professionals can manage it all and show proof that the time invested in each platform is paying off on the bottom line.