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	<title>PerkettPRsuasion - The PerkettPR Blog &#187; transparency</title>
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		<title>Persuasive Picks for the week of 07/05/09</title>
		<link>http://perkettprsuasion.com/2009/07/10/persuasive-picks-for-the-week-of-070509/</link>
		<comments>http://perkettprsuasion.com/2009/07/10/persuasive-picks-for-the-week-of-070509/#comments</comments>
		<pubDate>Fri, 10 Jul 2009 15:07:28 +0000</pubDate>
		<dc:creator>Jeff Glasson</dc:creator>
				<category><![CDATA[Persuasive Picks]]></category>
		<category><![CDATA[Andy Sernovitz]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[Brian Clark]]></category>
		<category><![CDATA[CEOs]]></category>
		<category><![CDATA[Christopher S. Penn]]></category>
		<category><![CDATA[Copyblogger]]></category>
		<category><![CDATA[Kelly Morehead]]></category>
		<category><![CDATA[LeBron James]]></category>
		<category><![CDATA[Lisa Barone]]></category>
		<category><![CDATA[marketing strategy]]></category>
		<category><![CDATA[Nike]]></category>
		<category><![CDATA[P.F. Changs]]></category>
		<category><![CDATA[social strategy]]></category>
		<category><![CDATA[transparency]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[World of Warcaft]]></category>

		<guid isPermaLink="false">http://perkettprsuasion.com/?p=1160</guid>
		<description><![CDATA[I generally don&#8217;t add any commentary to the beginning of the picks posts, but this week I have to say that you&#8217;re in store for some pretty entertaining reading (and viewing). I love when a post makes me smile, and a few of these did just that. Please let me know in the comments if [...]]]></description>
			<content:encoded><![CDATA[<p>I generally don&#8217;t add any commentary to the beginning of the picks posts, but this week I have to say that you&#8217;re in store for some pretty entertaining reading (and viewing). I love when a post makes me smile, and a few of these did just that. Please let me know in the comments if you agree. Enjoy!</p>
<p><strong><a title="Nike Censors LeBron James Dunk Incident; Creates Needless PR Fiasco" href="http://industry.bnet.com/advertising/10002899/nike-censors-lebron-james-dunk-incident-creates-needless-pr-fiasco/" target="_blank"><br />
Nike Censors LeBron James Dunk Incident; Creates Needless PR Fiasco</a></strong><br />
Nike takes the heat as they learn a lesson about transparency &#8211; the hard way.</p>
<p><strong><a title="Blogging Truth: No One Likes Your CEO" href="http://outspokenmedia.com/blogging/blogging-ceos/" target="_blank">Blogging Truth: No One Likes Your CEO</a></strong><br />
<a title="Lisa Barone" href="http://lisabarone.com/" target="_blank">Lisa Barone</a> from Outspoken Media serves up this fun and entertaining post about why your company&#8217;s CEO might not be the best person to write the corporate blog.</p>
<p><strong><a title="Since When Are Blogs Not Social Media?" href="http://www.copyblogger.com/blogs-social-media/" target="_blank">Since When Are Blogs Not Social Media?</a></strong><br />
<a title="About Brian Clark" href="http://www.copyblogger.com/copywriting/" target="_blank">Brian Clark</a> from <a title="Copyblogger" href="http://www.copyblogger.com" target="_blank">Copyblogger</a> reminds us that the blogs were the original form of social media and still hold tremendous value in your social media strategy.</p>
<p><strong><a title="Life after 80, or what World of Warcraft can teach you about marketing mastery" href="http://www.christopherspenn.com/2009/07/08/life-after-80-or-what-world-of-warcraft-can-teach-you-about-marketing-mastery/" target="_blank">Life after 80, or what World of Warcraft can teach you about marketing mastery</a></strong><br />
<a title="Christoper S. Penn" href="http://www.christopherspenn.com/public-speaking/" target="_blank">Christoper S. Penn</a> channels your &#8220;inner-gamer&#8221; with this fun look at how <a title="World of Warcraft" href="http://www.worldofwarcraft.com/index.xml" target="_blank">World of Warcraft</a> compares to marketing strategy.</p>
<p><strong><a title="How P.F. Chang's Uses Twitter to Be Awesome" href="http://www.youtube.com/watch?v=Zpweflyo_54" target="_blank">How P.F. Chang&#8217;s Uses Twitter to Be Awesome</a></strong><br />
Word of Mouth Marketer, <a title="About Andy Sernovitz" href="http://www.damniwish.com/2007/05/about_me.html" target="_blank">Andy Sernovitz</a> shares this inspiring interview that she shot with Kelly Morehead of the restaurant chain <a title="P.F. Changs" href="http://www.pfchangs.com" target="_blank">P.F. Changs</a>. Their innovative use of Twitter is a story that B2Cs&#8217; can learn from.</p>
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		<title>PR, Social Media, Transparency &amp; Good News</title>
		<link>http://perkettprsuasion.com/2008/10/17/pr-social-media-transparency-good-news/</link>
		<comments>http://perkettprsuasion.com/2008/10/17/pr-social-media-transparency-good-news/#comments</comments>
		<pubDate>Fri, 17 Oct 2008 19:18:23 +0000</pubDate>
		<dc:creator>Christine Perkett</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[Social Media & Networking]]></category>
		<category><![CDATA[new marketing]]></category>
		<category><![CDATA[PR 2.0]]></category>
		<category><![CDATA[social communities]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[transparency]]></category>

		<guid isPermaLink="false">http://perkettprsuasion.com/?p=200</guid>
		<description><![CDATA[I&#8217;ve been having a very lively discussion on Twitter today about PR, social media and where the lines of transparency fall. We asked if a PR firm should run social media entities in social communities. If they do, should they identify themselves in these communities &#8211; like Twitter, Facebook, etc. &#8211; as the PR firm [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve been having a very lively discussion on Twitter today about PR, social media and where the lines of transparency fall. We asked if a PR firm should run social media entities in social communities. If they do, should they identify themselves in these communities &#8211; like Twitter, Facebook, etc. &#8211; <a href="https://twitter.com/missusP/statuses/963856125" target="_blank">as the PR firm</a> or as part of the company&#8217;s <a href="https://twitter.com/missusP/statuses/963858626" target="_blank">marketing team</a>, or is simply having a company entity sufficient enough to imply that you&#8217;re probably talking to the marketing folks (which could include an agency). How transparent is transparent enough? I received a lot of lively &#8211; and differing &#8211; answers:</p>
<p align="center"><img src="http://perkettprsuasion.com/wp-content/uploads/2008/10/transparency-twitter-grab.jpg" alt="PR Company Transparency" width="400" height="517" /></p>
<p>My favorite answer, however, was from @tgruber. She said:</p>
<p align="center"><img src="http://perkettprsuasion.com/wp-content/uploads/2008/10/transparency-tgruber.jpg" alt="@tgruber Transparency Reply" width="400" height="63" /></p>
<p>It&#8217;s my favorite answer because for me, if I&#8217;m interacting with a company&#8217;s brand online, it seems obvious that the marketing team would be behind it unless otherwise noted (as in the case of <a href="http://twitter.com/zappos" target="_blank">@zappos</a> which is clearly identified as the CEO, Tony Hsieh; or in our case <a href="http://twitter.com/perkettpr">@PerkettPR</a> &#8211; where we identify who is behind the Twittering of the brand right in our bio).</p>
<p>But I&#8217;m in marketing and PR &#8211; so I wanted other viewpoints. If you are interacting with <a href="http://twitter.com/lotame" target="_blank">@Lotame</a> (client), for example, do you assume you are talking to the CEO or a marketing executive, or someone else? If a PR firm maintains the account should they say in their bio, for example, &#8220;We&#8217;re PerkettPR Twittering on behalf of Client.&#8221;? If you follow <a href="http://twitter.com/tjmaxx" target="_blank">@TJMaxx</a>, <a href="http://twitter.com/starbucks" target="_blank">@Starbucks</a>, <a href="http://twitter.com/jetblue" target="_blank">@JetBlue</a>, <a href="http://twitter.com/luckyshops" target="_blank">@LuckyShops</a> or others, does it matter to you who&#8217;s behind the social media curtain &#8211; as long as they aren&#8217;t claiming to be the CEO when they are not?</p>
<p>We&#8217;re excited to <a href="http://www.perkettpr.com/press/20081017.htm" target="_blank">announce several new clients today</a> and as we continue planning and launching many social media campaigns for them in the coming months, we continue to value and learn from the collective communities and their opinions. That includes you &#8211; so what do you think?</p>
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		<slash:comments>10</slash:comments>
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		<item>
		<title>Two New Social Networking Lessons from &#8211; and for &#8211; PR</title>
		<link>http://perkettprsuasion.com/2007/10/25/two-new-social-networking-lessons-from-and-for-pr/</link>
		<comments>http://perkettprsuasion.com/2007/10/25/two-new-social-networking-lessons-from-and-for-pr/#comments</comments>
		<pubDate>Thu, 25 Oct 2007 02:13:59 +0000</pubDate>
		<dc:creator>Christine Perkett</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[Social Media & Networking]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Read/WriteWeb]]></category>
		<category><![CDATA[transparency]]></category>

		<guid isPermaLink="false">http://perkettprsuasion.com/?p=23</guid>
		<description><![CDATA[Two developments in social networking this week teach us more PR lessons – first and foremost,  don’t forget the transparency!
&#160;
1)      Facebook/Microsoft – While the market was abuzz with a battle between Microsoft and Google over Facebook on Wednesday, a PR representative from Facebook “leaked” the deal by posting a [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0pt"><span style="font-size: 10pt; font-family: Tahoma">Two developments in social networking this week teach us more PR lessons – first and foremost,<span>  </span>don’t forget the transparency!</span></p>
<p class="MsoNormal" style="margin: 0pt">&nbsp;</p>
<p class="MsoNormal" style="margin: 0pt 0pt 0pt 36pt; text-indent: -18pt"><span><span>1)<span>      </span></span></span><span style="font-size: 10pt; font-family: Tahoma">Facebook/Microsoft – While the <a href="http://www.news.com/8301-13577_3-9803416-36.html?part=rss&amp;subj=news&amp;tag=2547-1_3-0-20"><span style="color: #800080">market was abuzz</span></a> with a <a href="http://www.news.com/8301-13860_3-9803689-56.html"><span style="color: #800080">battle between Microsoft and Google over Facebook </span></a>on Wednesday, a PR representative from Facebook “leaked” the deal by posting a new “friend” on her Facebook page. That friend just so happened to be <span style="color: black">Adam Sohn, who heads up global sales and marketing PR at Microsoft. <a href="http://valleywag.com/tech/adam-sohn/"><span style="color: #800080">ValleyWag</span></a> – always the innovative thinkers – used this as enough confirmation of the rumors.</span></span></p>
<p class="MsoNormal" style="margin: 0pt 0pt 0pt 18pt">&nbsp;</p>
<p class="MsoNormal" style="margin: 0pt 0pt 0pt 36pt; text-indent: -18pt"><span><span>2)<span>      </span></span></span><span style="font-size: 10pt; color: black; font-family: Tahoma">Your written PR pitches are on display – make sure they are quality! <a href="http://marshallk.com/aboutmarshall/"><span style="color: #800080">Marshall Kirkpatrick</span></a>, </span><span style="font-size: 10pt; font-family: Tahoma" lang="EN"><a href="http://marshallk.com/joiningrww"><span style="color: #800080">lead writer</span></a> at <a href="http://readwriteweb.com/">Read/WriteWeb</a> (and a <a href="http://marshallk.com/consulting-services/">consultant in new online software and marketing</a>), </span><span style="font-size: 10pt; color: black; font-family: Tahoma">highlights <a href="http://marshallk.com/5-pr-pitches-the-good-and-bad"><span style="color: #800080">in a late Wednesday blog</span></a> five PR pitches he’s recently received that not only had the opposite effect of grabbing his interest but, collectively, impassioned him to post them for critique on his blog – <em>with names</em>. Yikes.</span></p>
<p class="MsoNormal" style="margin: 0pt">&nbsp;</p>
<p class="MsoNormal" style="margin: 0pt"><span style="font-size: 10pt; color: black; font-family: Tahoma">The lessons here? Social media is by its very nature transparent – what you put out there can be reposted, repurposed and on display for anyone to research critique, link to and comment on &#8211; forever. Make sure you are sending quality communications that you can stand behind. Learn and abide by unspoken etiquettes of the communities, engage in using social media intelligently, and moreover, give reporters more than just “stuff” regardless of the vehicle in which you choose to communicate.</span></p>
<p class="MsoNormal" style="margin: 0pt">&nbsp;</p>
<p class="MsoNormal" style="margin: 0pt"><span style="font-size: 10pt; color: black; font-family: Tahoma">You’re busy, right? Imagine how busy they are – and how many pitches they have to read through in a day. If you want to connect, do it only when you know you’ve got something good – or maybe when you don’t want anything at all (old fashioned relationship building) &#8211; and give them quality, concise and personally relevant information (no one blasts generic email pitches these days…right??).</span></p>
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