Involving Customers in Decision Making (Or, what will Nordstrom do?)

Nordstrom did a good thing today - they used social networking (in this case, Facebook) to apologize to users that their site was down. Open communication is good, and letting your biggest fans know when there’s a glitch is usually appreciated. But then I noticed something in the comments. Out of about 55 comments to-date [...]

Persuasive Picks for the week of 08/23/10

Do You Want To Succeed At Social Media Or Social Media Marketing?Do you know the difference between social media and social media marketing? This post from Forrester‘s Augie Ray separates one from the other by providing real-world examples of each. How To Integrate Social Media, Marketing and Business IntelligenceThis CIO.com post focuses on the various [...]

Empowering Yourself in the WorkPlace and Beyond

The Lululemon community blog is one that I read regularly – it, along with others like Athleta Chi and The World According to OmGal, inspires me to use physical activity as a way to combat stress, set goals, and realize that a healthy balance between work and life can make me better at both. PerkettPR [...]

Help for those “Vote for my SXSWi Panel” headaches

If you’re in technology, business or entertainment (music, film), you’ve certainly been exposed by now to a steady stream of “Vote for my SXSW panel” messages, blog posts and Tweets. With thousands of entries, not only is the noise deafening from your social buddies, but the time it takes to truly read the panels and [...]

Persuasive Picks for the week of 08/09/10

10 signs you’re the social media nerd of your companyAndrew Worob contributes these 10 entertaining signs of “Social Media Nerdism” via his guest post on Ragan.com The Social Media ImperativeThis Adweek.com post from MediaCom North America CEO, Doug Checkeris focuses on the pre- and post-recession buying habits of consumers and how marketers will need to [...]

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