Life Lessons From Mom That Also Apply to a Career in PR

For some of us, “All I Ever Really Needed to Know I Learned in Kindergarten” still rings true. Play nice, share with others, don’t interrupt, work hard; the list goes on. For me, a lot of the advice I call upon in my adult life revolves around what my parents taught me. I use their [...]

The Art of Listening in Client Service

At the risk of stereotyping myself, and my peers, it seems to me that most PR personalities are talkers, spinners and strategists, but rarely are they quiet listeners or observers. This observation is based on my own experience in PR over the last decade or so. I also speak from that rare position of listener. [...]

Persuasive Picks for the week of 08/16/09

How To Use LinkedIn Groups To Drive Website Traffic Jason Yormark shares five tips to help drive traffic to your blog using LinkedIn Groups. Corporate Twitter Toolbox: Twitter Tools for the Enterprise Sudha Jamthe lists off the top market-leading Twitter tools to manage social media engagement with your customers. The Five Ws of Social Media [...]

Shut Up and Listen

I have had a lot of conversations about PR over the years with prospects, clients and partners. Some of my favorite stories are when they share their other PR experiences. In fact, inquiring about experiences with other agencies – both good and bad – is one of the first questions we ask any prospect. We [...]