Persuasive Picks for week of 7/16/12

Most forms of marketing and advertising focus on attracting and engaging customers through a sales cycle to create awareness and interest, guiding the customer to consider and purchase. Lee Odden writes on ClickZ that while a lot of social media-savvy companies are leveraging social channels to engage with communities and for customer service, expectations are high to influence a social return on investment (ROI). Learn more in Optimizing Social Media Across the Customer Lifecycle

David Murdico at iMediaConnection thinks that a lot of efforts and resources are being wasted by too many businesses, brands and organizations that lack a clear understanding of social media marketing. He cites 5 Social Media Marketing Myths You Should Understand to provide a powerful way of building awareness, communicating with consumers and ultimately selling more stuff!

If your brand has a social media presence, consumers need to hear from you. 60% of Consumers Expect Brands to Respond on Social Media regarding service at least most of the time, according to a new report. Daniel Mickens reviews the findings of a recent online survey that looks at social media’s impact on people’s brand perceptions and purchasing decisions – via Mashable.

Do you tweet at the supermarket? “Like” your favorite brands? Scan QR codes? If so, you’re part of a growing group of social media savvy consumers who use technology to inform their purchasing habits. Lauren Dugan posts How Do Consumers Use Social Media To Shop? [INFOGRAPHIC] on AllTwitter – visualizing the results of a recent study that looks at consumers’ social media behaviors when they shop.

Persuasive Picks for the week of 09/12/11

IBM - MidMarket4 Social Media Lessons SMBs Can Learn From IBM
This SmallBizTrends.com post from Lisa Barone shares four great takeaways for SMBs that came out of a recent interview she conducted with Ed Abrams, IBM’s Vice President of Marketing for Midmarket Business.

Social Media and Content Marketing: A One-Night Stand?
Lee Odden from the TopRank Online Marketing blog guest posts on Clickz.com with this look into why B2B marketers should consider mapping out a social content plan instead of creating and publishing individual, non-cohesive content-based campaigns.

Putting Content in Context
MarketingProf‘s Ann Handley expands on the power of content after an inspiring trip to the recent (and first-ever) Content Marketing World conference in Cleveland. She also includes a great video that opened the event and really puts “content into context.

Re-evaluate b2b social strategy to reach tech buyers
BtoBOnline.com‘s 

Andy’s Answers: How Mattel used social media to build excitement around Hot Wheels’ record-breaking stunt
Toy giant Mattel has been putting a loy of money into social this year and their recent “Fearless at the 500” campaign drew quite a bit of attention both online and off. Andy Sernovitz from Smartblogs.com highlights some of the big ideas behind the campaign. Mattel’s Betsy Burkett and Gretchen de Castellane can be seen recapping the case study here as well:

Persuasive Picks for the week of 01/03/11

5 Must-Read Reports on Social Media & Public Relations
TopRankBlog‘s Lee Odden shares a 5-pack of “brainfood” that should keep you busy this weekend! Need to learn more about how social media and public relations intersect? Visit this post for Lee’s pick of reports on the subject.

StumbleUpon starts 2011 as the #1 source of Social Media traffic
Is StumbleUpon part of your content promotion strategy? This post from Christina Doland shares results from StatCounter that just might persuade you to move some of your eggs to another basket.

Social Media: Next Dot-Com Bubble?
Is there a growing “Social Media Bubble” that will eventually burst and potentially ruin companies in the same fashion that the bursting of the “Dot-Com Bubble” did years ago? Contributing editor, Lauren Bloom shares her thoughts on the subject via this post on TheStreet.com.

All set for Social Media in 2011? Not so fast!
For many brands, the new year marks an opportunity to make new headway into the social space. Be sure to check out this CustomerThink.com post from Leader Networks‘ CEO, Vanessa DiMauro before you get your feet wet.

4 skills brands *should* be seeking in their social media talent
Execution of an in-depth social strategy sometime means bringing on some full-time talent to handle the new workload. This post from Arik Hanson provides several tips to help ensure you avoid the so-called “social media expert,” and hire someone with the appropriate skill set to get the job done.

Persuasive Picks for the week of 06/14/2010

Peter Himler recaps the opinion that traditional Search Engine Optimization is dying – as proclaimed by Gary Vaynerchuk during his speaking session at last week’s Internet Week in NYC. The post also provides opposing points of view from Jeff Jarvis and Lee Odden.

You Have To Have Thin Skin

It’s common to hear that putting yourself (or your brand) out there in the social media space requires a thick skin. Comments and opinions won’t always be in-line with your beliefs or mission, and your response to those needs to be timely, yet thoughtful. This post from Mitch Joel explores the idea of wearing a “thin skin” instead. I like his angle.

Five Ways to Keep Current in Public Relations News & Trends
This post from Barbara B. Nixon on her Public Relations Matters blog provides PR students and practitioners with five simple ways to stay ahead of the curve when it comes to keeping up with the fast pace of the PR world.

Intuit Fails Big Time to Communicate During Service Outage
B2B Marcom Writer, Diana Huff recaps Intuit’s bad decision to stay silent during their recent service outage this week, only to post an apology and an explanation for the downtime on their site after systems came back up about 24 hours later.

Robert Scoble on Being a Spokesperson and a Reporter
Andy Plesser from Beet.TV shares this candid interview with Robert Scoble that explores the “issues facing companies who are seeking to use Web video to enhance their image.” Stay tuned for PerkettPR’s own multi-part video interview with Robert hitting our blog next week.

 

 

Image Credit: Heather Hoesly